TERMS, CONDITIONS & POLICIES

privacy policy

Any personal information which is disclosed to us during your visit to our website, including but not limited to contact details, payment details and newsletter subscription, will only be used to contact you in relation to any transactions carried out between you and Stable Thoughts/cromwellandlucy or in relation to this website including information related to any purchases of our goods and our services.

 

All data is held securely, is password protected and processed fairly and lawfully. We will never pass on your information and personal details to any third-party providers.

This website may contain links to third party websites. Stable Thoughts/cromwellandlucy are not responsible for the content or privacy policies of third party websites. The use of third party websites is entirely at your own risk and we accept no liability for the content of any linked site or any link contained in a linked site. 

All reasonable efforts have been made to keep all data and information provided by our customers safe and secure, in an attempt to protect your personal information. However, the nature of the Internet means that a 100% guarantee of security cannot be offered, and you should be aware that there may be a minimal security risk in certain circumstances when disclosing information online. 

You have the right to review what data we hold on you and the request that we do not contact you and/or delete any existing records we hold on you. To request this information please email lucyblain@hotmail.co.uk.

Cookies - Collection of anonymous Data 


Cookies are used on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Stable Thoughts/cromwellandlucy may use the information obtained from a cookie to improve the website's usability and for marketing purposes and to identify you in the event of further visits. 


You can, should you choose, disable the Cookies from your browser and delete all Cookies currently stored on your computer.

terms & conditions

The following terms and conditions apply to all products listed on Stable Thoughts (cromwellandlucy) and apply to you, the consumer. By placing an order you enter into a binding contact and agree to uphold the following terms and conditions.

 
We reserve the right to amend or change our terms and conditions at any time and recommend they are checked prior to every purchase.

Copyright  
All copyright content and other intellectual property rights relating to this website and its content, including images, text and any other material owned by Stable Thoughts (cromwellandlucy). 


Please note that Stable Thoughts book is protected by copyright and may not be copied, repurposed or republished in any form (be that physical or online). Any replication of any part of the book will be reported to the appropriate body and, if necessary, legal action will be taken. 


All of the content contained on this website, including information, communications, text, graphics, photographs, images, illustrations, code and other materials, together with all trademarks, logos and domain names are owned by Stable Thoughts (cromwellandlucy). The content and marks are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written consent of Stable Thoughts (cromwellandlucy). 

Disclaimer of Content/ Accuracy of Information 

We have taken all reasonable steps to ensure the information and content on this website is accurate and true at the time of publishing and give no warranty regarding the accuracy of the content of this website.  


All products purchased on our website must be done so for personal use and without the intention for resale.  
 

Payment  
Stable Thoughts (cromwellandlucy) accept payment through Wix payments. Unfortunately, we are not able to accept payment via cheques, cash or postal orders, we are also unable to process online orders from certain countries, but can process these manually.


UK and International Delivery
All items in stock at the time of ordering will be delivered according to the shipping selection. Orders placed with express shipping will be sent using the Royal Mail first class service on the next working day. Orders placed with standard shipping will be sent using the Royal Mail second class service on the next working. Please note that all international orders will be shipped using the Royal Mail service, this service can vary but please allow up to 14 workings days for orders to arrive.


Please allow an extra working day for any deliveries over UK Bank Holidays as courier/ postal services may not be running.

PLEASE NOTE: We cannot refund or replace items lost in the post. We offer standard or express shipping with Royal Mail, this service is UNTRACKED. We can provide proof of postage. We will only refund or replace orders where proof of postage CANNOT be provided. If you would like a tracked service, please contact us prior to ordering.

Returns policy  
In the event that your book arrives damaged in any way, please contact us immediately with photographs of the damage. Upon review, we will be able to issue a refund.


Unfortunately we are unable to accept returns or issue refunds for any other reasons.

These terms and conditions do not affect your statutory rights.

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Privacy Policy and Terms & Conditions

© 2020 cromwellandlucy / Lucy Blain